Privacy Policy
Effective date: October 3, 2026
This Privacy Policy explains how Local Customer Tools collects, uses, and protects information when you use this website, take a scorecard, join an email list, contact us, or buy a digital product through Gumroad.
Information We Collect
We may collect information you choose to provide, including your name, email address, business name, website, scorecard answers, scorecard results, messages you send, and product support requests.
We may also collect basic website data such as pages visited, device/browser information, referring pages, approximate location, and cookie or analytics information. This helps us understand whether the site is working and which pages are useful.
How We Use Information
We use information to deliver scorecard results, send requested emails, provide digital products, respond to support requests, improve the website, understand product interest, prevent spam or abuse, and keep basic business records.
If you join an email list, you can unsubscribe using the link in any marketing email.
Third-Party Services
We use third-party services to operate the site and sell digital products. These may include WordPress, Elementor, MailPoet, Google Analytics 4 and Site Kit, and Gumroad.
Purchases are processed through Gumroad. When you buy through Gumroad, Gumroad collects and processes checkout, payment, tax, fraud-prevention, and delivery information under its own terms and privacy policy. You can review the Local Customer Tools Gumroad profile here: https://localcustomertools.gumroad.com/.
We do not receive your full payment card details from Gumroad.
Sharing, Selling, And Security
We do not sell your personal information. We may share information with service providers that help us run the website, deliver emails, process purchases, provide customer support, analyze traffic, or comply with legal obligations.
No website, email system, or third-party platform can be guaranteed to be perfectly secure. We use reasonable care and rely on reputable service providers, but you should avoid sending sensitive information through the site unless it is necessary.
Your Choices And Privacy Rights
You may ask to access, correct, or delete personal information we have about you, subject to legal and business recordkeeping limits. California residents may have additional rights under California privacy laws, including rights to know, delete, correct, opt out of certain sale or sharing of personal information, and not be discriminated against for exercising privacy rights.
To make a privacy request, use the Local Customer Tools contact page or the support channel provided in your product receipt. We may need to verify your identity before completing a request.
Children, Updates, And Contact
This website and its products are intended for business owners and adults. They are not directed to children under 13.
We may update this Privacy Policy when the site, products, tools, or legal requirements change. The effective date above will show the latest version.
Questions about this Privacy Policy can be sent through the Local Customer Tools contact page.