Terms and Conditions
Effective date: October 3, 2026
These Terms and Conditions apply to your use of Local Customer Tools, including this website, free scorecards, downloadable resources, digital products, guides, workbooks, prompt files, and related content.
Educational Information Only
Local Customer Tools provides educational information, worksheets, prompts, examples, scorecards, and practical business resources. The content is not legal, financial, accounting, tax, technical, or professional advice.
You are responsible for deciding whether the information applies to your business, industry, location, platform rules, and legal obligations.
No Ranking, Revenue, Or AI Visibility Guarantees
We do not guarantee Google rankings, Google Maps placement, Local Pack placement, AI recommendations, search traffic, calls, leads, sales, reviews, revenue, or any specific business result.
Google says local results are mainly based on relevance, distance, and prominence, and that there is no way to request or pay for a better local ranking. Search engines, AI tools, review platforms, and directories can change their rules, interfaces, policies, and algorithms at any time.
Any examples, sample scores, case studies, screenshots, or scenarios are for illustration and education. Your results may be different. See our Results Disclaimer for more information.
Google, Reviews, And Platform Rules
Local Customer Tools is not affiliated with, endorsed by, or sponsored by Google, Gumroad, MailPoet, OpenAI, ChatGPT, Gemini, or any other third-party platform mentioned on this site or in our products.
You are responsible for following the current rules of Google Business Profile, review platforms, email platforms, AI tools, directories, advertising platforms, and any other services you use. Do not use our materials to create fake reviews, incentivized reviews where prohibited, fake locations, misleading business names, fake photos, doorway pages, spam, or other deceptive practices.
Digital Products And Gumroad Purchases
Digital products are sold through Gumroad at https://localcustomertools.gumroad.com/. Gumroad handles checkout, payment processing, taxes where applicable, receipts, product delivery, fraud review, and some support functions under Gumroad’s own terms and policies.
When you buy through Gumroad, you may also be subject to Gumroad’s terms, privacy policy, refund process, payment rules, and account/library rules.
Refunds
Digital products purchased through Gumroad are covered by our 7-Day Fit Guarantee unless the applicable product page or checkout states different terms. Read the Refund Policy for the request process and limitations. If product-specific checkout terms conflict with the general policy, the product-specific terms control.
Gumroad may also handle refund, chargeback, or dispute requests under its own rules. If you have a purchase issue, use the support option in your Gumroad receipt or the Local Customer Tools contact page.
License And Use Of Materials
Unless a product page says otherwise, purchases are for your own personal or internal business use. You may use the worksheets, prompts, checklists, and templates for your own business. You may not resell, redistribute, publish, upload, share, copy into another product, or claim ownership of Local Customer Tools materials without written permission.
You may adapt prompts, checklists, and worksheets for your own internal use, but you are responsible for reviewing all AI-generated or template-generated output before using it publicly.
AI Prompts And Generated Content
Some products include AI prompts or examples for tools such as ChatGPT, Claude, Gemini, or other AI systems. AI output can be inaccurate, outdated, incomplete, biased, or inconsistent with platform policies. You are responsible for checking facts, editing copy, verifying current rules, and making sure anything you publish is truthful and appropriate for your business.
Use At Your Own Risk
You agree to use the website and products at your own risk. To the fullest extent allowed by law, Local Customer Tools is not responsible for indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, lost revenue, lost rankings, lost data, account suspensions, platform penalties, customer disputes, or business losses connected to your use of the site or products.
The website and products are provided as-is and as-available. We may update, change, remove, or discontinue content, offers, prices, links, or products at any time.
Third-Party Links And Affiliate Disclosure
The site and products may link to third-party websites, platforms, tools, or services. We are not responsible for third-party websites, policies, pricing, availability, accuracy, or support.
Some links may be affiliate or referral links. If we use one, we may earn a commission or other benefit if you buy or sign up through that link, generally at no extra cost to you. We disclose material relationships near the relevant recommendation. Read our Affiliate Disclosure for more information.
Changes And Contact
We may update these Terms and Conditions when the site, products, offers, tools, or legal requirements change. The effective date above will show the latest version.
For product support, purchase questions, or terms questions, use the support method in your Gumroad receipt or the Local Customer Tools contact page.